Effective Date: 25th January 2026
Welcome to Janah Cosmetics. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these terms, please do not use our website.
1. General Information
This website is owned and operated by Janah Cosmetics. Throughout these Terms and Conditions, “we,” “us,” and “our” refer to Janah Cosmetics.
We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.
2. Eligibility
By using this website, you confirm that:
You are at least 18 years old or using the website under the supervision of a parent or guardian.
The information you provide is accurate and complete.
You will use our website only for lawful purposes.
3. Products & Pricing
All products listed on our website are subject to availability.
We reserve the right to discontinue or modify products at any time without prior notice.
Prices are subject to change without notice.
We strive to ensure product descriptions and pricing are accurate; however, errors may occur. If an error is discovered, we reserve the right to cancel or refuse any affected orders.
4. Orders & Payment
Orders are confirmed only after full payment has been received.
We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or product unavailability.
You agree to provide current, complete, and accurate billing and contact information for all purchases.
5. Shipping & Delivery
Delivery timelines and shipping terms are outlined in our Shipping Policy. While we aim to deliver within the estimated timeframes, we are not responsible for delays caused by courier services or circumstances beyond our control.
6. Returns & Refunds
Returns and refunds are governed by our Returns & Refund Policy. Due to hygiene reasons, certain cosmetic products may not be eligible for return unless defective or incorrect.
7. Intellectual Property
All content on this website, including text, images, logos, graphics, and design elements, is the property of Janah Cosmetics and is protected by applicable copyright and intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without our prior written consent.
8. Limitation of Liability
Janah Cosmetics shall not be liable for:
Any indirect, incidental, or consequential damages arising from the use of our website or products.
Allergic reactions or adverse effects resulting from the misuse of products. Customers are advised to read product instructions carefully and perform patch tests where necessary.
Our total liability shall not exceed the amount paid for the purchased product.
9. User Conduct
You agree not to:
Use the website for unlawful or fraudulent purposes
Transmit harmful code or viruses
Attempt to gain unauthorized access to our systems
Post false, misleading, or defamatory content
Violation of these terms may result in termination of access to our website.
10. Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Kenya.
Any disputes arising out of or relating to these Terms and Conditions, the use of this website, or the purchase of products from Janah Cosmetics shall be subject to the exclusive jurisdiction of the courts of the Republic of Kenya.
12. Contact Information
If you have any questions regarding these Terms and Conditions, please contact:
Janah Cosmetics
Bruce House Ground Floor, Opposite Co-op Bank City Hall Annex
Email: info@janahcosmetics.com
Phone: 0743000442
By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Thank you for choosing Janah Cosmetics.